Your privacy is important to us.  We want to ensure that we’re as transparent as possible in informing all our supporters how we capture data, store it, and most importantly, use it.

Neerim District Progress Association (NDPA) is committed to protecting and securing the privacy and confidentiality of your personal information.  If at any point you want to know more about our policy, or are worried about your own details, or have ideas on how we can improve our practices, do let us know via president@neerimdistrict.com.au.

Your personal information

Definitions are important.  “Personal information” is information or an opinion about an identified individual, or an individual who is reasonably identifiable:

• whether the information is true or not; and
• whether the information or opinion is recorded in a material form or not.

The kinds of personal information collected by NDPA (but does not always) include:

• the names, contact information (eg mailing address, phone number and email address), date of birth, gender and financial information (eg bank account or credit card details) of our donors
• details of donors’ donation history, emails, letters and other interactions with NDPA
• A donor’s employer details in regards to workplace giving
• the names, contact information and employment and academic history of potential staff or volunteers
• the names and email addresses of persons who subscribe to our emails.

We may also collect and hold sensitive information of our staff, Board members and volunteers or prospective staff and volunteers, including completed police checks.

How we collect personal information

There’s a number of ways we collect data.  NDPA usually collects your personal information directly from you when you provide it over the phone, through our website, by email, through an online form or through signing up to become a member online.

If someone makes a donation on your behalf, and asks that you receive information about their gift, we will collect the personal information they provide about you.

NDPA will not collect, hold, use or disclose sensitive information (including health information or criminal records) about you unless you give us your consent to do so, or where required by law.

If you wish, you can remain anonymous or use a pseudonym when you contact us and if you make a donation.  We will respect your anonymity.  If you choose not to provide us with your personal information, we may not, for example, be able to provide you with an official tax-deductible receipt or a letter of thanks, or assist you fully with your query or complaint.

Cookies, our website and your privacy

In order to understand how people arrive at the NDPA website and related social media platforms and how they use it, we rely on cookies provided by third parties. This enables us to assess the effectiveness of our online advertisements. Cookies do not reveal personal information, such as your name, address, phone numbers or email address. You can adjust your browser to disable cookies, but this may restrict your ability to access certain areas of our website.

How we store personal information

NDPA understands the importance of protecting your personal information from misuse, loss or unauthorised access or use and will take all reasonable steps to ensure that your personal information is secure.

NDPA holds your personal information securely through physical and electronic means. 

NDPA will destroy or de-identify your personal information when we no longer need it for the purpose for which it was collected, unless the law requires otherwise.  If you send us your personal information when we don’t ask for it we will determine whether or not the information is related to one or more of our activities. If the information is not relevant to what we do, we may destroy or de-identify the personal information if it is lawful and reasonable to do so.

How we use your personal information

For example, we use your personal information to:

• process any donations you may send to us
• send to you information about NDPA including newsletters, updates and information on appeals
• update you if we have information that may affect your support
• confirm who you are when you contact us
• process any applications for membership

Opting Out

If you wish to opt out of communications you are currently receiving, use any of the clear links that we provide in all our digital communication or email us on secretary@neerimdistrict.com.au.

Disclosing your Information

We respect that ‘who’ we share your information with is important to you.

In no instances do we sell your information onto other third parties. NDPA does not use your data with third parties to undergo ‘wealth screening’ activities.

NDPA will only use and disclose your personal information in accordance with the Privacy Act and the Australian Privacy Principles.  This may include where use or disclosure is required by law, where we have your consent to the use or disclosure, or for the purpose for which it was collected or related purposes that you would reasonably expect NDPA to use or disclose that personal information.

NDPA will not disclose information about you to any other individuals or organisations

Help us keep your information accurate

NDPA aims to ensure that the personal information we hold about you is accurate, complete, up-to-date, relevant and not misleading.  However the accuracy of this information is largely dependent on the information you provide.

To assist us with this, please contact us if you are aware of any changes required to your personal information.

Even if you don’t contact us, if we are satisfied that, having regard to the reasons for which we hold your personal information, that personal information is inaccurate, incomplete, out-of-date, irrelevant or misleading, we may take reasonable steps to correct that information.

You can access your information

You have a right to access, update and correct personal information that NDPA holds about you.

Requests for access to personal information should be made by email to secretary@neerimdistrict.com.au

Before providing access to or correcting your personal information, we may also require you to verify your identity. In the unlikely event that we are unable to provide you with access to your personal information, we will provide you with written reasons for denying access.

Enquiries and complaints

We want to hear from you.  Enquiries or concerns about privacy matters, including complaints about how NDPA handles personal information. We will respond to all enquiries as quickly as possible.

If you would prefer to deal with us anonymously, you are not required to provide your personal information to us unless we are required by law to deal with individuals who have identified themselves or it is impractical for us to deal with individuals who have not identified themselves.